Platform Services

The Core Services That Run the Platform

From notifications to onboarding, from the help channel to integrations, from system administration to subscription tracking, the infrastructure layer that makes Carbonaz a premium platform. 6 integrated modules.

01Module

Notifications and Reminders

Email, in-app, end-of-period alerts

Never miss an important date. Automatic notifications at critical moments such as the CBAM reporting deadline, pending supplier data and an upcoming verification visit. Email, dashboard and in-app messages.

Email notifications
In-app real-time notifications
End-of-period reminders (reporting deadline)
Pending supplier data alerts
Verification date reminder
Notification preferences (per user)
Bulk notification management
Notification history
02Module

Onboarding

First-login guide, quick-start checklist

New users master the platform in 5 minutes. A welcome wizard, a quick-start checklist, a demo with sample data and contextual help videos flatten the learning curve.

Welcome wizard (first-login guide)
Quick-start checklist
Demo mode with sample data
Video training integration
Step-by-step setup guide
Progress tracking (setup percentage)
Help accessible with one click
Readiness score
03Module

Help and Support

CBAM glossary, FAQ, support requests

A support infrastructure designed for teams that are not CBAM experts. A CBAM glossary, categorised FAQs, contextual tips and a support request system.

CBAM glossary
Categorised frequently asked questions
Contextual help tips (on screen)
Create a support request
One-to-one technical support channel
Turkish documentation
Video guides
CBAM regulation references
04Module

System Administration

CN code, emission factor and configuration databases

The reference databases that run in the background so CBAM calculations can be done correctly. The CN code list, fuel emission factors, country-level grid factors, EU default values and mark-up rates are all defined in the system.

CN code database (752 CBAM codes)
Fuel emission factors database
Country-level grid emission factors
EU default values (per sector)
Mark-up rate management
System configuration
Multilingual management (TR, EN)
Currency settings (EUR, TRY)
05Module

Integrations

Excel, ERP, EU Registry, ETS API

Integrate Carbonaz with your existing systems. Data import/export via Excel, Turkish ERP systems (Logo, Netsis), enterprise ERPs (SAP), EU Registry XML upload and live ETS price data.

Excel import and export (bulk data)
API integration access
Logo ERP integration
Netsis ERP integration
SAP integration
Automatic EU Registry XML submission
ETS price API integration
Event-based automatic notifications
06Module

Subscription and Billing

Plan overview, payment, invoicing

Subscription plan management suited to your company's size. Plan overview, selection, payment integration, invoice history and self-service plan upgrade/downgrade.

View subscription plans
Plan selection and payment flow
View and download invoices
Self-service plan upgrade/downgrade
Usage-based billing (number of products/facilities)
Payment method management
Payment history
Automatic invoicing

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